Policy

Refund & Return Policy

A 30-day risk-free trial. If you don't love it, we'll take it back.

30-day trial

Use your Kevelin for 30 days. If it's not for you, contact support@pureair.example for a no-questions-asked return.

Condition

Returned units should include original packaging and accessories. Used filters cannot be returned but don't affect your refund.

Refunds

Once we receive the unit, we inspect and refund within 5 business days to your original payment method.

Damaged on arrival

If your unit arrives damaged, send a photo to support@pureair.example within 48 hours and we'll arrange a free replacement.