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Warranty and repairs

Coverage and service.

106 answers

How long is the warranty?+

2 years on Kevelin Breath, with India-wide service support.

What's covered?+

Manufacturing defects and electrical or motor faults under normal home use.

What's not covered?+

Consumable filters, physical damage, liquid ingress and unauthorised repairs.

How do I claim?+

Email info@kevelin.in with your order number and a description or short video of the fault.

Is service available in Delhi?+

Yes — support is India-wide, and units from Delhi are handled through our service partners.

Is service available in New Delhi?+

Yes — support is India-wide, and units from New Delhi are handled through our service partners.

Is service available in Noida?+

Yes — support is India-wide, and units from Noida are handled through our service partners.

Is service available in Gurugram?+

Yes — support is India-wide, and units from Gurugram are handled through our service partners.

Is service available in Ghaziabad?+

Yes — support is India-wide, and units from Ghaziabad are handled through our service partners.

Is service available in Faridabad?+

Yes — support is India-wide, and units from Faridabad are handled through our service partners.

Is service available in Mumbai?+

Yes — support is India-wide, and units from Mumbai are handled through our service partners.

Is service available in Navi Mumbai?+

Yes — support is India-wide, and units from Navi Mumbai are handled through our service partners.

Is service available in Thane?+

Yes — support is India-wide, and units from Thane are handled through our service partners.

Is service available in Pune?+

Yes — support is India-wide, and units from Pune are handled through our service partners.

Is service available in Bengaluru?+

Yes — support is India-wide, and units from Bengaluru are handled through our service partners.

Is service available in Chennai?+

Yes — support is India-wide, and units from Chennai are handled through our service partners.

Is service available in Hyderabad?+

Yes — support is India-wide, and units from Hyderabad are handled through our service partners.

Is service available in Kolkata?+

Yes — support is India-wide, and units from Kolkata are handled through our service partners.

Is service available in Ahmedabad?+

Yes — support is India-wide, and units from Ahmedabad are handled through our service partners.

Is service available in Surat?+

Yes — support is India-wide, and units from Surat are handled through our service partners.

Is service available in Jaipur?+

Yes — support is India-wide, and units from Jaipur are handled through our service partners.

Is service available in Lucknow?+

Yes — support is India-wide, and units from Lucknow are handled through our service partners.

Is service available in Kanpur?+

Yes — support is India-wide, and units from Kanpur are handled through our service partners.

Is service available in Patna?+

Yes — support is India-wide, and units from Patna are handled through our service partners.

Is service available in Ranchi?+

Yes — support is India-wide, and units from Ranchi are handled through our service partners.

Is service available in Bhopal?+

Yes — support is India-wide, and units from Bhopal are handled through our service partners.

Is service available in Indore?+

Yes — support is India-wide, and units from Indore are handled through our service partners.

Is service available in Nagpur?+

Yes — support is India-wide, and units from Nagpur are handled through our service partners.

Is service available in Chandigarh?+

Yes — support is India-wide, and units from Chandigarh are handled through our service partners.

Is service available in Ludhiana?+

Yes — support is India-wide, and units from Ludhiana are handled through our service partners.

Is service available in Amritsar?+

Yes — support is India-wide, and units from Amritsar are handled through our service partners.

Is service available in Varanasi?+

Yes — support is India-wide, and units from Varanasi are handled through our service partners.

Is service available in Agra?+

Yes — support is India-wide, and units from Agra are handled through our service partners.

Is service available in Meerut?+

Yes — support is India-wide, and units from Meerut are handled through our service partners.

Is service available in Kochi?+

Yes — support is India-wide, and units from Kochi are handled through our service partners.

Is service available in Coimbatore?+

Yes — support is India-wide, and units from Coimbatore are handled through our service partners.

Is service available in Visakhapatnam?+

Yes — support is India-wide, and units from Visakhapatnam are handled through our service partners.

Is service available in Bhubaneswar?+

Yes — support is India-wide, and units from Bhubaneswar are handled through our service partners.

Is service available in Guwahati?+

Yes — support is India-wide, and units from Guwahati are handled through our service partners.

Is service available in Dehradun?+

Yes — support is India-wide, and units from Dehradun are handled through our service partners.

Is a fault while sleeping covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault while working from home covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during online classes covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault while cooking covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault just after cooking covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during a party covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault while painting a room covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during renovation covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in monsoon humidity covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during Diwali week covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during winter smog covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault on a high-AQI day covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault when windows must stay open covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in a ground-floor flat on a main road covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in a top-floor flat covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in an old building covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in a newly built flat covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault with a pet cat covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault with a pet dog covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault with two pets covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault with a newborn at home covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault with elderly parents at home covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in a shared flat covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in a PG room covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault while moving between homes covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during a house move covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault in a smoking household covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault near a construction site covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault near a busy junction covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault near a garbage point covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during pollen season covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Is a fault during a dust storm covered?+

If it's a manufacturing or electrical fault under normal use, yes. Accidental damage isn't covered.

Does warranty change if I use it in a small bedroom?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a master bedroom?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a nursery?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a kids' room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a study?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a home office?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a living room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a studio apartment?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a 1BHK hall?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a guest room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a rented PG room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a hostel room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a shared flat room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a sick room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a work-from-home cabin?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a reading nook?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a home gym?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a yoga room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a meditation room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a puja room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a walk-in closet?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a dressing room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a dining area?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a dining room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a basement room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in an attic room?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a salon corner?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a clinic waiting corner?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a small shop counter?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a boutique office cabin?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a recording corner?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a gaming setup?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in a baby feeding corner?+

No, as long as it's normal household use. Commercial installations aren't covered.

Does warranty change if I use it in an elderly parent's room?+

No, as long as it's normal household use. Commercial installations aren't covered.