It won't switch on.+
Check the adapter is fully seated at both ends and the socket is live. If the child lock light is on, the buttons are locked.
Airflow feels weak.+
Clean the pre-filter mesh, remove the plastic wrap from a new cartridge, and clear space around the intake.
The filter light won't clear.+
Hold the reset button for five seconds after fitting a new cartridge.
There's a smell from the unit.+
A brief new-unit smell fades. A persistent smell usually means a saturated carbon layer — replace the cartridge.
It seems less effective while sleeping. Why?+
While sleeping, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective while working from home. Why?+
While working from home, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during online classes. Why?+
During online classes, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective while cooking. Why?+
While cooking, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective just after cooking. Why?+
Just after cooking, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during a party. Why?+
During a party, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective while painting a room. Why?+
While painting a room, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during renovation. Why?+
During renovation, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in monsoon humidity. Why?+
In monsoon humidity, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during Diwali week. Why?+
During Diwali week, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during winter smog. Why?+
During winter smog, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective on a high-AQI day. Why?+
On a high-AQI day, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective when windows must stay open. Why?+
When windows must stay open, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in a ground-floor flat on a main road. Why?+
In a ground-floor flat on a main road, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in a top-floor flat. Why?+
In a top-floor flat, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in an old building. Why?+
In an old building, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in a newly built flat. Why?+
In a newly built flat, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective with a pet cat. Why?+
With a pet cat, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective with a pet dog. Why?+
With a pet dog, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective with two pets. Why?+
With two pets, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective with a newborn at home. Why?+
With a newborn at home, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective with elderly parents at home. Why?+
With elderly parents at home, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in a shared flat. Why?+
In a shared flat, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in a PG room. Why?+
In a PG room, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective while moving between homes. Why?+
While moving between homes, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during a house move. Why?+
During a house move, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective in a smoking household. Why?+
In a smoking household, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective near a construction site. Why?+
Near a construction site, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective near a busy junction. Why?+
Near a busy junction, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective near a garbage point. Why?+
Near a garbage point, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during pollen season. Why?+
During pollen season, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It seems less effective during a dust storm. Why?+
During a dust storm, the incoming pollution load is higher. Raise the fan speed, close doors and check the pre-filter.
It isn't clearing PM2.5. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing PM10. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing ultrafine 0.3-micron particles. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing construction dust. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing road dust. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing house dust. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing dust-mite debris. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing pollen. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing mould spores. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing pet dander. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing pet hair. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing cooking smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing deep-fry odours. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing tadka smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing incense smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing mosquito-coil smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing candle soot. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing cigarette smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing vehicle exhaust. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing diesel soot. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing industrial haze. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing stubble-burning smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing firecracker smoke. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing paint fumes. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing new-furniture off-gassing. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing formaldehyde. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing cleaning-product fumes. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing damp musty odours. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing garbage odours. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
It isn't clearing airborne droplets. What should I check?+
Confirm the source has stopped, the room is closed, the plastic wrap is off the cartridge, the mesh is clean, and the room is within 14–24 m² (about 150–258 sq ft).
Poor results in a small bedroom — what's wrong?+
Usually a small bedroom is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a master bedroom — what's wrong?+
Usually a master bedroom is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a nursery — what's wrong?+
Usually a nursery is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a kids' room — what's wrong?+
Usually a kids' room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a study — what's wrong?+
Usually a study is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a home office — what's wrong?+
Usually a home office is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a living room — what's wrong?+
Usually a living room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a studio apartment — what's wrong?+
Usually a studio apartment is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a 1BHK hall — what's wrong?+
Usually a 1BHK hall is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a guest room — what's wrong?+
Usually a guest room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a rented PG room — what's wrong?+
Usually a rented PG room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a hostel room — what's wrong?+
Usually a hostel room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a shared flat room — what's wrong?+
Usually a shared flat room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a sick room — what's wrong?+
Usually a sick room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a work-from-home cabin — what's wrong?+
Usually a work-from-home cabin is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a reading nook — what's wrong?+
Usually a reading nook is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a home gym — what's wrong?+
Usually a home gym is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a yoga room — what's wrong?+
Usually a yoga room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a meditation room — what's wrong?+
Usually a meditation room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a puja room — what's wrong?+
Usually a puja room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a walk-in closet — what's wrong?+
Usually a walk-in closet is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a dressing room — what's wrong?+
Usually a dressing room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a dining area — what's wrong?+
Usually a dining area is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a dining room — what's wrong?+
Usually a dining room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a basement room — what's wrong?+
Usually a basement room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in an attic room — what's wrong?+
Usually an attic room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a salon corner — what's wrong?+
Usually a salon corner is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a clinic waiting corner — what's wrong?+
Usually a clinic waiting corner is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a small shop counter — what's wrong?+
Usually a small shop counter is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a boutique office cabin — what's wrong?+
Usually a boutique office cabin is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a recording corner — what's wrong?+
Usually a recording corner is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a gaming setup — what's wrong?+
Usually a gaming setup is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in a baby feeding corner — what's wrong?+
Usually a baby feeding corner is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.
Poor results in an elderly parent's room — what's wrong?+
Usually an elderly parent's room is larger than 14–24 m² (about 150–258 sq ft), the door is open, or the intake is blocked. Fix those before assuming a fault.