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Order tracking

Following your parcel.

106 answers

How do I track my order?+

Use the Track page on this site with your order or AWB number.

When does tracking go live?+

Within 24 hours of dispatch.

Tracking hasn't updated — is something wrong?+

Scans can pause for a day in transit. If nothing moves for 48 hours, contact us.

Can I change the delivery address?+

Only before dispatch. Email info@kevelin.in quickly with your order number.

How long is transit to Delhi?+

Typically 3–7 working days to Delhi on standard shipping once dispatched.

How long is transit to New Delhi?+

Typically 3–7 working days to New Delhi on standard shipping once dispatched.

How long is transit to Noida?+

Typically 3–7 working days to Noida on standard shipping once dispatched.

How long is transit to Gurugram?+

Typically 3–7 working days to Gurugram on standard shipping once dispatched.

How long is transit to Ghaziabad?+

Typically 3–7 working days to Ghaziabad on standard shipping once dispatched.

How long is transit to Faridabad?+

Typically 3–7 working days to Faridabad on standard shipping once dispatched.

How long is transit to Mumbai?+

Typically 3–7 working days to Mumbai on standard shipping once dispatched.

How long is transit to Navi Mumbai?+

Typically 3–7 working days to Navi Mumbai on standard shipping once dispatched.

How long is transit to Thane?+

Typically 3–7 working days to Thane on standard shipping once dispatched.

How long is transit to Pune?+

Typically 3–7 working days to Pune on standard shipping once dispatched.

How long is transit to Bengaluru?+

Typically 3–7 working days to Bengaluru on standard shipping once dispatched.

How long is transit to Chennai?+

Typically 3–7 working days to Chennai on standard shipping once dispatched.

How long is transit to Hyderabad?+

Typically 3–7 working days to Hyderabad on standard shipping once dispatched.

How long is transit to Kolkata?+

Typically 3–7 working days to Kolkata on standard shipping once dispatched.

How long is transit to Ahmedabad?+

Typically 3–7 working days to Ahmedabad on standard shipping once dispatched.

How long is transit to Surat?+

Typically 3–7 working days to Surat on standard shipping once dispatched.

How long is transit to Jaipur?+

Typically 3–7 working days to Jaipur on standard shipping once dispatched.

How long is transit to Lucknow?+

Typically 3–7 working days to Lucknow on standard shipping once dispatched.

How long is transit to Kanpur?+

Typically 3–7 working days to Kanpur on standard shipping once dispatched.

How long is transit to Patna?+

Typically 3–7 working days to Patna on standard shipping once dispatched.

How long is transit to Ranchi?+

Typically 3–7 working days to Ranchi on standard shipping once dispatched.

How long is transit to Bhopal?+

Typically 3–7 working days to Bhopal on standard shipping once dispatched.

How long is transit to Indore?+

Typically 3–7 working days to Indore on standard shipping once dispatched.

How long is transit to Nagpur?+

Typically 3–7 working days to Nagpur on standard shipping once dispatched.

How long is transit to Chandigarh?+

Typically 3–7 working days to Chandigarh on standard shipping once dispatched.

How long is transit to Ludhiana?+

Typically 3–7 working days to Ludhiana on standard shipping once dispatched.

How long is transit to Amritsar?+

Typically 3–7 working days to Amritsar on standard shipping once dispatched.

How long is transit to Varanasi?+

Typically 3–7 working days to Varanasi on standard shipping once dispatched.

How long is transit to Agra?+

Typically 3–7 working days to Agra on standard shipping once dispatched.

How long is transit to Meerut?+

Typically 3–7 working days to Meerut on standard shipping once dispatched.

How long is transit to Kochi?+

Typically 3–7 working days to Kochi on standard shipping once dispatched.

How long is transit to Coimbatore?+

Typically 3–7 working days to Coimbatore on standard shipping once dispatched.

How long is transit to Visakhapatnam?+

Typically 3–7 working days to Visakhapatnam on standard shipping once dispatched.

How long is transit to Bhubaneswar?+

Typically 3–7 working days to Bhubaneswar on standard shipping once dispatched.

How long is transit to Guwahati?+

Typically 3–7 working days to Guwahati on standard shipping once dispatched.

How long is transit to Dehradun?+

Typically 3–7 working days to Dehradun on standard shipping once dispatched.

What if I'm unavailable while sleeping?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable while working from home?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during online classes?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable while cooking?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable just after cooking?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during a party?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable while painting a room?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during renovation?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in monsoon humidity?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during Diwali week?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during winter smog?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable on a high-AQI day?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable when windows must stay open?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in a ground-floor flat on a main road?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in a top-floor flat?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in an old building?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in a newly built flat?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable with a pet cat?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable with a pet dog?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable with two pets?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable with a newborn at home?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable with elderly parents at home?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in a shared flat?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in a PG room?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable while moving between homes?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during a house move?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable in a smoking household?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable near a construction site?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable near a busy junction?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable near a garbage point?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during pollen season?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

What if I'm unavailable during a dust storm?+

Couriers normally reattempt delivery; you can also reschedule through the tracking link.

Will delivery include setup in a small bedroom?+

No setup is needed — unbox it, plug it in and place it in a small bedroom.

Will delivery include setup in a master bedroom?+

No setup is needed — unbox it, plug it in and place it in a master bedroom.

Will delivery include setup in a nursery?+

No setup is needed — unbox it, plug it in and place it in a nursery.

Will delivery include setup in a kids' room?+

No setup is needed — unbox it, plug it in and place it in a kids' room.

Will delivery include setup in a study?+

No setup is needed — unbox it, plug it in and place it in a study.

Will delivery include setup in a home office?+

No setup is needed — unbox it, plug it in and place it in a home office.

Will delivery include setup in a living room?+

No setup is needed — unbox it, plug it in and place it in a living room.

Will delivery include setup in a studio apartment?+

No setup is needed — unbox it, plug it in and place it in a studio apartment.

Will delivery include setup in a 1BHK hall?+

No setup is needed — unbox it, plug it in and place it in a 1BHK hall.

Will delivery include setup in a guest room?+

No setup is needed — unbox it, plug it in and place it in a guest room.

Will delivery include setup in a rented PG room?+

No setup is needed — unbox it, plug it in and place it in a rented PG room.

Will delivery include setup in a hostel room?+

No setup is needed — unbox it, plug it in and place it in a hostel room.

Will delivery include setup in a shared flat room?+

No setup is needed — unbox it, plug it in and place it in a shared flat room.

Will delivery include setup in a sick room?+

No setup is needed — unbox it, plug it in and place it in a sick room.

Will delivery include setup in a work-from-home cabin?+

No setup is needed — unbox it, plug it in and place it in a work-from-home cabin.

Will delivery include setup in a reading nook?+

No setup is needed — unbox it, plug it in and place it in a reading nook.

Will delivery include setup in a home gym?+

No setup is needed — unbox it, plug it in and place it in a home gym.

Will delivery include setup in a yoga room?+

No setup is needed — unbox it, plug it in and place it in a yoga room.

Will delivery include setup in a meditation room?+

No setup is needed — unbox it, plug it in and place it in a meditation room.

Will delivery include setup in a puja room?+

No setup is needed — unbox it, plug it in and place it in a puja room.

Will delivery include setup in a walk-in closet?+

No setup is needed — unbox it, plug it in and place it in a walk-in closet.

Will delivery include setup in a dressing room?+

No setup is needed — unbox it, plug it in and place it in a dressing room.

Will delivery include setup in a dining area?+

No setup is needed — unbox it, plug it in and place it in a dining area.

Will delivery include setup in a dining room?+

No setup is needed — unbox it, plug it in and place it in a dining room.

Will delivery include setup in a basement room?+

No setup is needed — unbox it, plug it in and place it in a basement room.

Will delivery include setup in an attic room?+

No setup is needed — unbox it, plug it in and place it in an attic room.

Will delivery include setup in a salon corner?+

No setup is needed — unbox it, plug it in and place it in a salon corner.

Will delivery include setup in a clinic waiting corner?+

No setup is needed — unbox it, plug it in and place it in a clinic waiting corner.

Will delivery include setup in a small shop counter?+

No setup is needed — unbox it, plug it in and place it in a small shop counter.

Will delivery include setup in a boutique office cabin?+

No setup is needed — unbox it, plug it in and place it in a boutique office cabin.

Will delivery include setup in a recording corner?+

No setup is needed — unbox it, plug it in and place it in a recording corner.

Will delivery include setup in a gaming setup?+

No setup is needed — unbox it, plug it in and place it in a gaming setup.

Will delivery include setup in a baby feeding corner?+

No setup is needed — unbox it, plug it in and place it in a baby feeding corner.

Will delivery include setup in an elderly parent's room?+

No setup is needed — unbox it, plug it in and place it in an elderly parent's room.